
Lockstop Privacy Policy
Lockstop, Inc. and its affiliates (collectively “Lockstop”, “we”, “us” or “our”) are strongly committed to transparency, and we want you (“you” or “your”) to understand how we collect, use, share and protect your information. This Privacy Policy (“Privacy Policy”) describes how Lockstop handles information in connection with Lockstop's websites, products, and related mobile applications and services (collectively, the “Services”), and when you otherwise interact with us.
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you have the choice not to use our website. By accessing or using this website, you agree to this Privacy Policy. This Privacy Policy may change from time to time. Your continued use of this website after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.
INFORMATION WE COLLECT
When you visit the website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the website, we may collect information about the individual web pages or products that you view, what websites or search terms referred you to the website, and information about how you interact with the website. We refer to this automatically-collected information as “Device Information.”
The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our website and to deliver a better and more personalized service, including by enabling us to:
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Estimate our audience size and usage patterns.
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Store information about your preferences, allowing us to customize our website according to your individual interests.
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Speed up processing times.
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Recognize you when you return to our website.
We collect Device Information using the following technologies:
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“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
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“Log files” track actions occurring on the website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
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“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the website.
Additionally, when you make a purchase or attempt to make a purchase through the website, we collect certain information from you, including your name, identification number, physical address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.” When you ask for customer service, support or other assistance, you can choose to provide us with your contact information so we can better respond to your requests and we may keep information about your engagement with our support services.
We collect and process location data when you sign up and use the Services. For example, to accurately show you Lockstop products near you, it is necessary to collect and record the location of your mobile device. We refer to this information as “Location Information.” If you link, connect, or login to Lockstop with a third-party service (e.g. Facebook, Google, Apple, etc.), the third-party service may send us information such as your profile information from that service. Lockstop and third parties collect information from your browser, computer, or mobile device, which provide us with technical information such as your device's IP address and device token when you access or use the Services. We use cookies and similar tracking technologies to provide our Services, including to protect the security of the Service, remember your settings and to gather analytics information about you. We may also receive information about you when we use third-party partners such as marketing and advertising partners, such as social media networks.
When we talk about “Information” in this Privacy Policy, we are talking both about Device Information, Order Information and Location Information.
THIRD-PARTY USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES
Some content or applications, including advertisements, on the website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Information that we collect generally to fulfill any orders placed by you and provide you with the Services. Additionally, we use this Information to:
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Communicate with you.
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Provide the Services to you at your request.
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Monitor, track and service Lockstop products, including when they are in use by you.
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Process payments, subscriptions, discounts or special offers.
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Communicate with you about your account, interactions or transactions including service-related announcements such as changes to our policies.
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Screen for potential risk or fraud.
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When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
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Optimize, develop and improve our Services.
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Where necessary, comply with our legal obligations including to meet regulatory or local law requirements.
SHARING YOUR PERSONAL INFORMATION
We share your Information with third parties to help us use your Information, as described above. We may disclose Information that we collect or you provide as described in this Privacy Policy:
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To our subsidiaries and affiliates.
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To contractors, service providers, and other third parties we use to support our business.
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To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our website users is among the assets transferred.
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To third parties that we may collaborate with for research, business or other purposes.
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To fulfill the purpose for which you provide it.
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To local authorities where necessary to operate in a particular city or location.
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For any other purpose disclosed by us when you provide the information.
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With your consent.
We may also disclose your Information:
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To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
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To enforce or apply our terms of use, and other agreements, including for billing and collection purposes.
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If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies, web beacons, pixel tags, and similar digital tracking technologies. Cookies are small data files that are transferred to your hard drive when you visit a website if your browser settings permit the acceptance of cookies. Cookies may enable us to recognize your computer, store your preferences and settings, enhance your user experience by delivering Content specific to your interests, perform searches and analytics, and assist with security administrative functions. We may also use automated technologies to collect and analyze other non-personal information related to the devices you use to access the websites, such as IP addresses, browser types, browser language, unique device identifiers, and other information about your computer(s) and/or mobile device(s). Some tracking technologies may track your activities not only on our websites, but on third party websites you visit after you leave our websites, and some services may aggregate this information collected from many websites into a single profile.
Our website may use tools or services to collect information about the performance and use of our website. Our analytics services may collect information such as how often users visit our website, what pages they visit when they do so, and what other websites they used prior to coming to our website. We use the information we get from service providers to improve our website and mobile application.
Additionally, our website uses cookies for retargeting online advertisements.
ADVERTISING AND ANALYTICS
We allow others to provide analytics services and serve advertisements on our Services and on our behalf across the web and in mobile apps. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in mobile apps, links clicked, and conversion information. This information may be used by Lockstop and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites, measure the effectiveness of our advertising, and better understand your online activity.
We also work with third parties to serve ads to you as part of customized campaigns on third-party platforms. As part of these ad campaigns, we or the third-party platforms may convert information about you, such as your email address and phone number, into a unique value that can be matched with a user account on these platforms to allow us to learn about your interests and serve you advertising that is customized to your interests. Note that the third-party platforms may offer you choices about whether you see these types of customized ads.
DO NOT TRACK
Please note that we do not alter our website’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
Depending on where you live, you may benefit from a number of rights in relation to your Information.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the website), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the website, we will maintain your Order Information for our records unless and until you ask us to delete this information.
DATA SECURITY
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the website like message boards. The information you share in public areas may be viewed by any user of the website.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website.
YOUR CALIFORNIA PRIVACY RIGHTS
The California Consumer Privacy Act (CCPA) took effect on January 1, 2020, and is intended to protect the data of California residents. If you are a resident of California, you have certain rights with respect to your data. We respond to all requests that we receive from individuals who wish to exercise their data protection rights in accordance with applicable data protection laws. You can contact us by sending an email to privacy@lockstop.co.
Rights that you may have, include:
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Requesting deletion of your information.
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If you request that your account be deleted, you will lose access to all of our programs in which you are actively registered.
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Opting out from the sale of your information to third parties.
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Requesting disclosure of the personal information we have collected about you and the types of third parties with whom it has been shared.
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Requesting the portability of your information.
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Opting out from receiving marketing communications that we send you at any time. You can exercise this right by selecting the “unsubscribe” or “opt-out” link in the marketing emails we send you. Additionally, you may update your email preferences by changing the settings in your account.
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Requesting that we not sell your information, by clicking on the corresponding link on our website.
Every effort will be made to respond to a verified request within a reasonable time, or the time-frame required by law.
This Privacy Policy is strictly limited to the website and has no effect on any other Privacy Policy(ies) that may govern the relationship between you and us in other contexts.
This Privacy Policy does not apply to Information collected by us offline or through any other means, including on any other website operated by us or any third party (including our affiliates and subsidiaries); or any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from the website.
CHANGES TO OUR PRIVACY POLICY
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. It is our policy to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account or through a notice on the website home page. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our website and this Privacy Policy to check for any changes.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at privacy@lockstop.co.